Prácticas de Gestión


Mirando hacia el futuro de la norma ISO 9001

As its website recently published:

Publicada por primera vez en 1987, ISO 9000 ha sido consistentemente la serie más popular de las ISOs. Ahora, a partir de 25 años de éxito, el comité técnico ISO / TC 176, Gestión y aseguramiento de la calidad, Subcomité SC 2, Sistemas de la calidad, está ocupado preparando el terreno para la próxima generación de estándares de gestión de calidad.

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Roberto Santana (MBA, Eng) is a Quality Management and Performance Improvement Analyst; a problem solver with 18+ years of experience in production and service industries. 

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Quality Management Services: QMS Auditor / Lead Auditor on ISO 9001/19011Strategic Planning, Business Analyst, Statistical Analysis.

ISO 9001: 2015 Comité de Proyecto. Cambios generales

Se ha dicho que la nueva versión de la norma ISO 9001:

  • Adopts  high-­‐level  structure  and  terminology  of  Annex  SL,  a  unified guideline used for the development of all new ISO standards 
  • Has been redrafted to increase clarity and accessibility, reducing room for interpretation 
  • Introduces    two   new    clauses    relating    to   the   context    of   the organization, which require the organization to determine the issues and requirements that can impact on the planning of the quality management  system  and  can  be  used  as an  input  into  the development  of the quality management  system. These clauses can be found in sections 4.1 and 4.2. 
  • Makes the adoption of a process approach in the implementation of a quality management system more explicit, by including clause 4.4.2, which  specifies  the  requirements   for  the  adoption  of  a  process approach 
  • Replaces  the  term  ‘products’  by  ‘goods  and  services’,  in  order  to remove the existing bias towards organizations dealing with physical products.   As  a  result,   the   new   standard   will   be  applicable   for organizations of any kind.  
  • Does not contain a clause with specific requirements for preventive action. ISO motivates this decision by arguing that prevention is the task of the quality management system in its entirety, as opposed to a specific subsection of it.  

ISO 9001:2008. Things to improve / change.

In more than 15 years providing Consulting Services, this has been the section of ISO 9001 that has encountered more resistance; Specialist always talk about the possibility of: 
  • Change the wording, 
  • making it 'exhaustive', Specific.
  • To make this Section SMART (as per definition of SMART Objectives: Specific, Measurable, Achievable, Realistic,Time-Bound)

ISO 9001, Quality Objectives

Bueno, esperemos lo mejor, esta nueva edición, actualmente en revisión, estará disponible a finales de 2015.